Return Policy
"Custom-Made, Tailored Dancewear Items" items are not
returnable, or refundable. All other returns of website items can be made only
within 30 days of shipment for exchange or refund, no exceptions. For
exchanges, there is a reshipment charge of $10.00. Special orders not listed on
our website are not returnable or refundable. Sale items are not returnable or
refundable. All refunds are for merchandise only, shipping charges are
non-refundable. International orders will be charged full shipping charges on
exchanges.
All Returns must be shipped to
On Stage Capezio,
49 West 37 Street New York NY
10018
All Returns (please allow 2-4 weeks for Processing)
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Must be sent postage paid.
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Must be in new, resalable condition in the original packaging with tags still
attached. ALL TIGHTS ARE A FINAL SALE
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Shoe boxes must not be damaged
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Must include instructions telling us what you would like done with your
returned items
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Must include a copy of your receipt. If you send the original, it will not be
returned
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C.O.D. or check customers must include a check for reshipment charges with your
return
- We are not responsible for lost or stolen return packages, we strongly suggest
you insure your return shipment